Communication module

COMMUNICATION MODULE. UNIFIED CUSTOMER ENGAGEMENT

Fintech360 CRM Communication Module allows you to elevate your customer engagement strategy and enhance the overall customer experience. Benefit from the power of streamlined communication management, all within a unified control center.

KEY FEATURES

Gain a broad strategic outlook and unparalleled depth of capabilities, ensuring maximal execution at every turn.

Multichannel Management

Efficiently handle emails, phone calls, live chat, SMS, and push notifications from a centralized hub.

Unified Control Center

Access a singular, user-friendly interface to oversee and manage all customer communication channels.

Customer Data Organization

Easily track and organize customer details, ensuring comprehensive insights for personalized interactions.

Inquiry and Concern Tracking

Keep a close eye on customer inquiries and concerns, providing timely and effective responses.

Interaction Logging

Seamlessly record and review communication interactions for a complete customer engagement history.

WHY FINTECH360?

Fully integrative solutions

Advanced technology

High-end security.

CRM

Payment Getaway

Business Intelligence

Verification Center

Trading Platform

Websites & CMS

Marketing