Communication
Effortlessly manage various customer communication channels, including
email, phone calls, live chat, SMS, and
push notifications, all within a unified control center. Easily track and organize customer details, data, inquiries,
and concerns during interactions.
Leads
Consolidate leads from diverse sources into a single platform and streamline their allocation to the relevant sales teams using Fintech360’s lead routing feature. Enhance your ability to spot promising business prospects and optimize the efficiency of customer-related services.
Sales
Take advantage of our continuous assistance in tracking, analyzing, and enhancing your customer interactions from registration onwards throughout their entire lifecycle.
Payments
Oversee customers’ financial transactions, payment activities, and gateways through an intelligent transaction view, accessible directly from their customer profiles. You’ll also have easy access to a comprehensive payment history whenever required.